Page 12
D I A R Y
»
»
Data collecting from same person during the
week, providing a more reliable picture of radio
consumption from day to day
»
»
Opportunity to correctly calculate cumulative
weekly reach, frequency of listening and Time
Spent Listening (TSL) from day to day
»
»
More detailed picture of individual listener
behaviour (zapping, first choice, etc.)
»
»
Reliability and granularity of the data – people
tend to over-report their ‘top of mind’ stations
and are less precise about the stations they
listen to less frequently
»
»
Lack of control over respondents – more reliant
on their discipline and reliability
»
»
More expensive than Recall studies
»
»
Requires higher investments in operations and
interviewers
»
»
Difficult to reach specific target audiences (e.g.
people with high income, young people, etc)
D A Y - A F T E R R E C A L L : C A T I / C AW I
»
»
Higher control over standards and consistency
of data collection compared to self-filling diary
– the question is always about yesterday
»
»
Less expensive than diary
»
»
Better accessibility (compared to diary) for
specific and narrow target groups
»
»
Usually delivers higher general reach figures
compared to diary
»
»
Bigger sample size possible, offers greater
frequency of reporting
»
»
Data collected for different days of the week
»
»
Less work for the respondent
»
»
Relative error caused by fact that different
people provide data for different days of the
week. As a result there may be modelling errors
with the estimation of weekly reach
»
»
Less granularity of the data as a result of
memory errors
»
»
A limited number of stations can be encoded
due to the restricted CATI interview time frame
(not the case for CAWI)
»
»
Usually delivers smaller reach for Average
Quarter Hour (AQH) compared to the diary
FIGURE 03:
A COMPARISON OF THE PROS AND CONS OF DIARY
AND DAY-AFTER RECALL METHODOLOGIES
D I A R Y / D A Y - A F T E R R E C A L L
»
»
Traditional and established method: stability of
the advertising sales market
»
»
Lower cost
»
»
Large sample
»
»
Potential for more user-friendly format (online
diary, smartphone applications), leads to
higher respondent commitment
»
»
Lack of common radio and TV currency
»
»
Lower accountability and granularity: delivering
listening rate per quarter/half an hour, and
infrequent reporting
»
»
Lower accuracy: inability of people to recall and
identify every listening occasion after time
FIGURE 04:
A COMPARISON OF THE PROS AND CONS OF
DECLARATIVE AND PASSIVE METHODOLOGIES