Survey on client self-service tools

23/09/2021

TV

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Questions and topics

In this survey, we are looking for information on the availability of automated tools/portals provided by sales houses which allow their clients to plan, book, report TV and other media campaigns.
Full list of questions

Questions included in the survey:

  1. Do you have an online/automated self-service tool which enables your clients to either plan, report or book campaigns?

If YES, see below / if NO, see question 15-16

  1. What is the name of the tool/portal?
  2. When was it launched?
  3. How long did it take to develop?
  4. Was it developed in-house or by an external provider (If external, by whom)?
  5. Who are the intended users: advertisers, agencies, both?
  6. Functionalities: What is the tool used for and for which type of inventory?
    Planning, evaluation and optimisation of media campaigns
    Uploading campaigns
    Making purchases / booking campaigns
    Reporting
    Document archiving
    Any other important functionalities? Please specify:
  1. What percentage of total inventory do you make available with the tool?
  2. If your tool allows automated campaign buying, which software is used?
  3. Is the tool used by several sales houses on the market or just your own?
  4. Do you consider the tool to be of high importance for the business? (e.g. how many customers use it, how big is its contribution to sales, how big a percentage of your inventory is made available, etc)
  5. What kind of promotional activities did you undertake to make your clients or your market aware of the tool?
  6. Next steps: Do you plan to add new functionalities or extend the tool to other types of inventory? If yes, which?
  7. Can you provide a link to the tool and/or a tutorial video?

If you do not have such a tool:

  1. Have you considered developing a tool for clients? If yes, for what purpose? E.g. campaign planning, reporting, booking? Please explain:
  2. If you have tried to develop such a tool, but abandoned the plans, what went wrong?

Access conditions

Surveys are only available to egta members who participated. If you are interested in a survey, but did not participate, just let us know and we will send you the empty questionnaire.

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